Controllers
Carriers & Travel Backpacks
Water Bottles
Coffee Machine
Blenders
Home Décor
Humidifiers
Vacuums & Floor Care
Electric Chopper
Kitchen & Dinning
Cooking Utensils
Storage & Organization
Bento Boxes
Stuffed Animals & Plush Toys
Earbuds Headphones
Computer & Accessories
Mice
Headsets
Keyboards
Gifts for her
Gifts for him
Thank you for shopping at Nilkupi.com. We value your satisfaction and want to ensure that you have a seamless experience with our products. Please review our Return & Refund Policy for details on returning items and seeking refunds.
Returns
Timeframe: We accept returns within 15 days from the date of purchase. After this period, unfortunately, we cannot offer you a refund or exchange.
Condition: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. The item must also have the original receipts/invoice.
Refunds
Refund Amount: If your return is approved, you will be refunded 80% of the purchase amount. The remaining 20% will be deducted as a storage fee.
Processing Time: Refunds will be processed within 5 to 7 business days after receiving the returned item.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please contact our customer support team.
Damaged Items
If the item is damaged during shipping or upon receipt, please contact our customer support team immediately. We will arrange for a return or refund, as appropriate.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer support team at [admin@nilkupi.com] to request a Return Authorization (RA) number.
Clearly mark the RA number on the outside of the package.
Ship the product back to the address provided by our customer support team.
Contact Us
If you have any questions about our Return & Refund Policy, please contact our customer support team at [admin@nilkupi.com].
Thank you for choosing Nilkupi.com We are here to assist you in providing the best possible shopping experience, and we appreciate your trust in our products.